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Have a question not covered by our FAQs?
If you encounter any of the following situations, please provide your correct contact email and reach out to Little Oreo. Little Oreo Loves to Help!
Current estimated response time: 2-3 business days
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- For the following matters, please include your order number when contacting Little Oreo:
①Order confirmation not received within 72 hours of purchase
②Logistics irregularities within 7 days of shipping notification
③Delivery address modification requests - STAR Technical Assistance
- Incorrect/Missing/Defective merchandise (Please get in touch with our customer service team within 14 days of receiving your items if you discover any issues with your products)
- Want to learn more about our products
- Other issues: No order confirmation received within 72 hours after placing order / Shipping information anomalies within 7 days of receiving shipping notification, etc.
- Friendly reminder: Please ensure the email address you provide is accurate so we can reply to your emails successfully. If the email address you provide is incorrect, you may not receive our replies.